Last Updated: August 6, 2025

1. Introduction

Welcome to ListMyBizMurcia.com (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Contact Information:

Website: https://listmybizmurcia.com
Email: [email protected]
Address: Murcia, Spain
Data Protection Officer: [email protected]

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

Register for a business listing
Contact us through our website
Subscribe to our newsletter
Create an account
Submit reviews or testimonials

This may include:

Business Information: Company name, business description, category, services offered
Contact Details: Name, email address, phone number, business address
Account Information: Username, password (encrypted), profile preferences
Communication Data: Messages sent through our contact forms or support system
Marketing Preferences: Newsletter subscription preferences, marketing consent

2.2 Information We Collect Automatically

When you visit our website, we automatically collect:

Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: See Section 7 for detailed cookie information

2.3 Information from Third Parties

We may receive information from:

Social Media Platforms: When you connect your social media accounts or share our content
Google Analytics: Website traffic and user behavior analytics
Payment Processors: Transaction information for premium services (we do not store payment card details)
Business Verification Services: To verify business legitimacy and contact information

3. How We Use Your Information

3.1 Primary Uses

We use your information to:

Provide Services: Create and maintain business listings, process inquiries, facilitate connections
Account Management: Manage user accounts, authenticate users, provide customer support
Communication: Send service-related notifications, respond to inquiries, provide updates
Marketing: Send newsletters, promotional content, and business growth tips (with consent)
Platform Improvement: Analyze usage patterns, improve website functionality, develop new features

3.2 Legal Bases (GDPR Compliance)

Under GDPR, we process personal data based on:

Consent: Newsletter subscriptions, marketing communications
Contract: Providing directory services, maintaining business listings
Legitimate Interest: Website analytics, fraud prevention, business development
Legal Obligation: Compliance with Spanish and EU data protection laws

4. Information Sharing and Disclosure

4.1 Public Information

The following information may be publicly visible:

Business name, description, and category
Business address and contact information
Photos and promotional content you upload
Customer reviews and ratings (if applicable)
Business hours and website links

4.2 Third-Party Service Providers

We may share information with trusted service providers who assist us:

Web Hosting: Servers and infrastructure management
Email Services: Newsletter delivery and automated communications
Analytics Providers: Google Analytics for website performance tracking
Payment Processors: Secure payment processing for premium services
Cloud Storage: Secure data backup and storage services

All third-party providers are bound by confidentiality agreements and GDPR compliance requirements.

4.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures:

Encryption: SSL/TLS encryption for data transmission
Access Controls: Restricted access to personal data on a need-to-know basis
Regular Updates: Software and security patches applied regularly
Backup Procedures: Secure, encrypted data backups
Staff Training: Regular privacy and security training for all personnel

5.2 Data Breach Procedures

In the unlikely event of a data breach:

We will assess the incident within 24 hours
Notify relevant authorities within 72 hours (as required by GDPR)
Inform affected users promptly if high risk to their rights and freedoms
Implement immediate containment and remediation measures

6. Your Rights and Choices

6.1 Under GDPR (EU Residents)

You have the right to:

Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data (“right to be forgotten”)
Portability: Receive your data in a machine-readable format
Restriction: Limit how we process your information
Objection: Object to processing based on legitimate interests
Withdraw Consent: Revoke consent for marketing communications

6.2 Under Spanish Data Protection Law

Additional rights under Spanish legislation:

Right to information about automated decision-making
Right to human intervention in automated processing
Protection against discriminatory profiling

6.3 How to Exercise Your Rights

To exercise your rights, contact us at:

Email: [email protected]
Subject Line: “Data Protection Request”
Include: Your name, contact information, and specific request

We will respond within 30 days (GDPR requirement) and may require identity verification.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Essential Cookies: Required for website functionality, cannot be disabled
Analytics Cookies: Google Analytics to understand website usage
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Personalized content and advertising (with consent)

7.2 Cookie Management

You can control cookies through:

Browser Settings: Most browsers allow cookie blocking and deletion
Our Cookie Banner: Accept/reject non-essential cookies when you first visit
Google Analytics Opt-out: Use Google’s opt-out browser addon

7.3 Third-Party Cookies

Google Analytics: Website traffic analysis
Social Media Plugins: If you interact with embedded social content
Google Ads: If you arrive via Google advertising (conversion tracking only)

8. International Data Transfers

8.1 Within EU/EEA

Primary data processing occurs within the European Union/European Economic Area.

8.2 Outside EU/EEA

If we transfer data outside the EU/EEA, we ensure:

Adequacy Decisions: Transfers to countries with adequate data protection
Standard Contractual Clauses: EU-approved contracts with service providers
Certification Programs: Providers certified under recognized privacy frameworks

9. Data Retention

9.1 Retention Periods

We retain personal data only as long as necessary:

Active Business Listings: Duration of your directory membership
Account Information: Until account deletion or 3 years of inactivity
Communication Records: 3 years for customer service purposes
Marketing Lists: Until you unsubscribe or withdraw consent
Legal Requirements: As required by Spanish tax and business laws (typically 6 years)

9.2 Deletion Procedures

When retention periods expire:

Personal data is securely deleted or anonymized
Backups are purged according to our backup retention schedule
Third-party providers are instructed to delete shared information

10. Children’s Privacy

ListMyBizMurcia is intended for business use and is not directed at children under 16. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately and terminate any associated accounts.

11. Updates to This Policy

11.1 Policy Changes

We may update this Privacy Policy to reflect:

Changes in our services or business practices
Legal or regulatory requirements
Enhanced privacy protections

11.2 Notification Process

We will notify you of material changes by:

Email notification to registered users
Prominent notice on our website
Updated “Last Updated” date at the top of this policy

Continued use of our services after notification constitutes acceptance of the updated policy.

12. Contact Information

12.1 Privacy Questions

For any privacy-related questions or concerns:

Email: [email protected]
Response Time: Within 5 business days
Languages: Spanish and English support available

12.2 Complaints

If you believe we have violated your privacy rights:

Contact us first: We aim to resolve issues directly
Spanish Data Protection Authority: Agencia Española de Protección de Datos (AEPD)
EU Supervisory Authorities: You may lodge complaints in your country of residence

12.3 Data Protection Officer

For complex privacy matters or legal requests:

Email: [email protected]
Role: Independent oversight of data protection compliance
Availability: Monday-Friday, 9:00-17:00 CET

Summary of Key Points

What information do we collect? Business information, contact details, and website usage data.

How do we use it? To provide directory services, improve our platform, and communicate with you.

Do we share your information? Only with trusted service providers and as required by law.

What are your rights? Access, correction, deletion, and control over your data.

How do we protect your data? Through encryption, access controls, and security best practices.

How long do we keep your data? Only as long as necessary for business purposes or legal requirements.

This Privacy Policy is governed by Spanish law and EU data protection regulations. For the most current version, please visit https://listmybizmurcia.com/privacy-policy.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at <a href=”https://devowl.io/rcb/data-processing/” rel=”noreferrer” target=”_blank”>https://devowl.io/rcb/data-processing/</a>.

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Document Version: 1.0
Effective Date: August 6, 2025
Review Date: August 6, 2026